... for anyone out there struggling, WELL WORTH GETTING A SUPPORT TICKET. Response was very quick and Zhang logged in and fixed the issue in a matter of a few seconds, literally saving me hours of work.
Very happy with the support on this.
I ordered remote upgrade support ... Everything worked so smoothly, that there was no service interruption, no angry users and not a single mail lost. Thanks again, it was well worth the money!
We've asked Mr. Zhang to develop a few iRedAdmin-Pro features for us (paid). We've worked with total collaboration. The features were ready as scheduled and he was very responsive to our comments and requests. The problems that were encountered during the development phase were fixed with a very high technical knowledge. We are more than satisfied with the results.