1

Topic: Problem with office365

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Linux/BSD distribution name and version: Ubuntu 14.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- Related log if you're reporting an issue:
====

Hi All
today I changed the real ip of my iredmail server and suddenly mails cannot be delivered to my office365 mail server (from iredmail to office365 ), howover I did change all the necessary settings regarding the domain and the new ip settings , here you go the mailq error :
(host centrogs-net.mail.protection.outlook.com[207.46.163.215] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)) .
-- 103682 Kbytes in 646 Requests.

any ideas what to troubleshoot or what to check , any help appreciated.

thanks.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: Problem with office365

Updates : some messages are being received now and I did message header analyzer and found the attached results , any ideas ?

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header errors.JPG 106.24 kb, 3 downloads since 2015-09-21 

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3

Re: Problem with office365

Update your SPF DNS record of your mail domain and list this new IP address as permitted sender server.
Reference:
http://www.iredmail.org/docs/setup.dns.html

4

Re: Problem with office365

Done Zhang,
still facing errors find sample of mail log:
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59686]: 3978E5CC1D36: host remediumpharmacy-com.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59645]: 0E9D95CC1B9E: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59696]: 520355CC1BC7: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59641]: 10DDA5CC1B49: host centrogs-com.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59636]: C75765CC1C89: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59638]: 9E2955CC1B93: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:45 Exchange-P01 postfix/smtp[59685]: 1EDA35CC1C68: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:46 Exchange-P01 postfix/smtp[59640]: 42D9A5CC1CD8: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:46 Exchange-P01 postfix/smtp[59659]: 082125CC1C7D: to=<gvfax@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.138]:25, delay=13075, delays=13067/4.7/3.3/0.61, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.138] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:46 Exchange-P01 postfix/smtp[59639]: AA4415CC1C7B: to=<remedium_fax@remediumpharmacy.com>, relay=remediumpharmacy-com.mail.protection.outlook.com[207.46.163.138]:25, delay=10798, delays=10794/0/3.4/0.74, dsn=4.7.500, status=deferred (host remediumpharmacy-com.mail.protection.outlook.com[207.46.163.138] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59642]: 98AB65CC1DF7: to=<gvfax@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.215]:25, delay=14396, delays=14387/5/3.2/0.87, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.215] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59686]: 3978E5CC1D36: to=<remedium_fax@remediumpharmacy.com>, relay=remediumpharmacy-com.mail.protection.outlook.com[207.46.163.170]:25, delay=10971, delays=10966/0/4/0.63, dsn=4.7.500, status=deferred (host remediumpharmacy-com.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59645]: 0E9D95CC1B9E: to=<TimNicholay@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.170]:25, delay=1895, delays=1886/4.7/4.3/0.55, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59661]: 11AB55CC1C35: to=<MarinaWilliams@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.247]:25, delay=10820, delays=10811/4.8/3.8/1, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59641]: 10DDA5CC1B49: to=<khaled.salem@centrogs.com>, relay=centrogs-com.mail.protection.outlook.com[207.46.163.170]:25, delay=7547, delays=7542/0.01/4.3/0.7, dsn=4.7.500, status=deferred (host centrogs-com.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59696]: 520355CC1BC7: to=<VictorGonzales@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.215]:25, delay=4066, delays=4057/4.8/4.4/0.44, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.215] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59690]: D42A15CC1B51: to=<gvfax@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.247]:25, delay=1063, delays=1053/5.1/3.7/1, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59685]: 1EDA35CC1C68: to=<gvfax@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.170]:25, delay=11412, delays=11402/4.8/4.4/0.7, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59638]: 9E2955CC1B93: to=<VictorGonzales@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.138]:25, delay=6721, delays=6711/4.8/4.7/0.46, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.138] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:47 Exchange-P01 postfix/smtp[59636]: C75765CC1C89: to=<FaithGrant@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.170]:25, delay=12119, delays=12109/5.1/4.4/0.48, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:48 Exchange-P01 postfix/smtp[59640]: 42D9A5CC1CD8: to=<gvfax@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.170]:25, delay=14287, delays=14277/5/4.6/0.65, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:48 Exchange-P01 postfix/smtp[59644]: CAC6A5CC1BA9: host centrogs-net.mail.protection.outlook.com[207.46.163.215] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:49 Exchange-P01 postfix/smtp[59643]: C8B045CC1B8B: host centrogs-net.mail.protection.outlook.com[207.46.163.138] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:49 Exchange-P01 postfix/smtp[59691]: 3261C5CC1DFA: host centrogs-net.mail.protection.outlook.com[207.46.163.170] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:49 Exchange-P01 postfix/smtp[59689]: C1D0A5CC1CED: lost connection with centrogs-net.mail.protection.outlook.com[207.46.163.247] while sending end of data -- message may be sent more than once
Sep 21 21:39:49 Exchange-P01 postfix/smtp[59692]: 70CC75CC1B90: host centrogs-net.mail.protection.outlook.com[207.46.163.138] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:50 Exchange-P01 postfix/smtp[59695]: 7F0BF5CC1BD7: host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command)
Sep 21 21:39:51 Exchange-P01 postfix/smtp[59689]: C1D0A5CC1CED: to=<TimNicholay@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.215]:25, delay=10020, delays=10007/8.5/3.9/0.68, dsn=4.4.2, status=deferred (lost connection with centrogs-net.mail.protection.outlook.com[207.46.163.215] while sending end of data -- message may be sent more than once)
Sep 21 21:39:51 Exchange-P01 postfix/smtp[59644]: CAC6A5CC1BA9: to=<KevinCruise@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.247]:25, delay=1897, delays=1883/8.5/4.1/0.91, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:51 Exchange-P01 postfix/smtp[59643]: C8B045CC1B8B: to=<KevinCruise@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.247]:25, delay=1908, delays=1894/9.1/3.9/0.84, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:52 Exchange-P01 postfix/smtp[59692]: 70CC75CC1B90: to=<VictorGonzales@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.247]:25, delay=6736, delays=6721/9.5/3.9/0.69, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.247] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))
Sep 21 21:39:52 Exchange-P01 postfix/smtp[59695]: 7F0BF5CC1BD7: to=<BonnieAdams@centrogs.net>, relay=centrogs-net.mail.protection.outlook.com[207.46.163.215]:25, delay=11543, delays=11528/9.5/4.1/0.56, dsn=4.7.500, status=deferred (host centrogs-net.mail.protection.outlook.com[207.46.163.215] said: 451 4.7.500 Server busy. Please try again later. (AS780081) (in reply to end of DATA command))

5

Re: Problem with office365

I checked your SPF record, looks fine. Not sure whether outlook.com cached the DNS query, i suggest you contact postmaster at outlook.com to report this issue and ask for support.

6

Re: Problem with office365

thanks Zhang for your support smile really appreciated.

7

Re: Problem with office365

FYI: after investigating the issue with Microsoft I had it working by adding a connector on my exchange server for iRedmail, the technician stated that there is something wrong with the mail certificate so the connector will ignore any errors.
I updated iredmail server this Friday and I did the "Fix 'The Logjam Attack'" maybe that caused this issue ??

8

Re: Problem with office365

I think you should ask Microsoft, because we don't know how outlook.com works. sad