1

Topic: Waiting over an hour for an email

==== Required information ====
- iRedMail version: Latest
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx):  Apache
- Linux/BSD distribution name and version:  CentOS 7
- Related log if you're reporting an issue: (NOQUEUE: reject: RCPT...) and (Greylisting in effect, please come back later)
====

Good evening.  I have Pro, but I'm not sure if I can fix this through it.  I suspect there's a SPAM/greylisting check going on, but there are many instances where my clients are not receiving emails for up to two hours.  My logs give the message "Greylisting in effect, please come back later" so is there a way to make this more efficient?  If not, is there a way to turn it off?

thanks for your help

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: Waiting over an hour for an email

This can be disabled in Pro;
Log into iRedAdmin-Pro
Go into Domains and Accounts
Edit Profile of the Domain you'd like to disable it on
Go into Advanced
And untick Enable Greylisting for this Domain (top tickbox)
And hit Save Changes at the bottom

3

Re: Waiting over an hour for an email

If you don't like greylisting, it's better to enable DNSBL service to help fight spam.
Check our tutorial here:
http://www.iredmail.org/docs/enable.dnsbl.html

4

Re: Waiting over an hour for an email

Fantastic.  Thanks for the quick response!