1 Topic by bmp2006

  • bmp2006
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  • Registered: 2015-01-17
  • Posts: 2

Topic: Can't access roundcube from the internet

==== Required information ====
- iRedMail version: 0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 14.04 LTS
====

I can't access Rouncube from outside the local network, however from the local network everything is ok. Is that bug or feature or my mistake? I tried to stop iptables, it doesn't help, looked in the apache logs and haven't found anything except this
from apache2 access.log:
=======
xxx.xxx.xxx.xxx - - [16/Jan/2015:20:44:35 +0300] "GET /mail/ HTTP/1.1" 302 444 "ht
tp://mail.myserver.com/" "Mozilla/5.0 (Windows NT 5.2) AppleWebKit/537.36 (
KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36"
=======
and it redirects me if I input in the browser mail.myserver.com to https://mail.myserver.com/mail

How to get access from outside to Roundcube only(I don't want to open other sites)?
Thank you in advance!

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Can't access roundcube from the internet

Do you have correct DNS records for this domain name? both server hostname and mail domain name.

3 Reply by bmp2006

  • bmp2006
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  • Registered: 2015-01-17
  • Posts: 2

Re: Can't access roundcube from the internet

ZhangHuangbin wrote:

Do you have correct DNS records for this domain name? both server hostname and mail domain name.

Yes, I don't think the problem is there. Everything worked just ok before Iredmail installation (it was another mail server on the same ip and with the same name)

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Can't access roundcube from the internet

If you access iRedMail server and applications raise some error, that's iRedMail issue. But if you cannot access iRedMail server at all, that sounds like a network issue. I suggest you make sure it's not a network issue first, for example, check firewall/router rules.

5 Reply by hazimal

  • hazimal
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  • Registered: 2016-06-01
  • Posts: 3

Re: Can't access roundcube from the internet

bmp2006 wrote:

==== Required information ====
- iRedMail version: 0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 14.04 LTS
====

I can't access Rouncube from outside the local network, however from the local network everything is ok. Is that bug or feature or my mistake? I tried to stop iptables, it doesn't help, looked in the apache logs and haven't found anything except this
from apache2 access.log:
=======
xxx.xxx.xxx.xxx - - [16/Jan/2015:20:44:35 +0300] "GET /mail/ HTTP/1.1" 302 444 "ht
tp://mail.myserver.com/" "Mozilla/5.0 (Windows NT 5.2) AppleWebKit/537.36 (
KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36"
=======
and it redirects me if I input in the browser mail.myserver.com to https://mail.myserver.com/mail

How to get access from outside to Roundcube only(I don't want to open other sites)?
Thank you in advance!

i have same problem sad

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Can't access roundcube from the internet

hazimal wrote:

i have same problem

Dear hazimal,

Please create a new topic and clearly explain your issue, do not hijack other's thread.

7 Reply by eflutterchat

  • eflutterchat
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  • Registered: 2017-11-19
  • Posts: 1

Re: Can't access roundcube from the internet

mine says safari cannot access this server.  did anyone solve this problem?