1 Topic by perlporter

  • perlporter
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Topic: vscan permission denied

==== Required information ====
- iRedMail version: 0.8.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: FreeBSD 9.1
- Related log if you're reporting an issue:

root@mail:/usr/local/www # mailq
-Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
D993496FCD3     1098 Thu Mar 14 05:01:02  vscan@mail.ramenzoni.com.br
(temporary failure. Command output: Can't open log file /var/log/sieve.log: Permission denied)
                                         vscan@mail.ramenzoni.com.br

-- 1 Kbytes in 1 Request.
root@mail:/usr/local/www # ls -l /var/log/sieve.log
-rw-------  1 vmail  vmail  303 Mar 14 11:42 /var/log/sieve.log

How to proceed in this case?

====

2 Reply by perlporter

  • perlporter
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Re: vscan permission denied

anyone ?

3 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: vscan permission denied

/var/log/sieve.log must be world-writable. So, please set to 0666 instead.

4 Reply by perlporter

  • perlporter
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Re: vscan permission denied

Zhang, look:

root@mail:~ # ls -l /var/log/sieve.log
-rw-rw-rw-  1 vmail  vmail  6924 Mar 18 10:46 /var/log/sieve.log
root@mail:~ # mailq
-Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
AC25F96FCE1     1098 Mon Mar 18 05:01:03  vscan@mail.ramenzoni.com.br
                                                           (temporary failure)
                                         vscan@mail.ramenzoni.com.br

3706996FCCD     3154 Mon Mar 18 05:22:26  MAILER-DAEMON
                                                           (temporary failure)
                                         vscan@mail.ramenzoni.com.br

-- 4 Kbytes in 2 Requests.

5 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: vscan permission denied

Please check related log in /var/log/sieve.log and /var/log/dovecot.log.

6 Reply by perlporter

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Re: vscan permission denied

root@mail:/home/policyd # tail /var/log/sieve.log
Mar 18 11:00:00 mail newsyslog[35057]: logfile turned over
Mar 18 11:02:19 lda(cleiton@alcatrazes.com.br): Info: msgid=<20130318140216.GA399@acucobol.ramenzoni.com.br>: saved mail to INBOX
Mar 18 11:02:22 lda(mario@alcatrazes.com.br): Info: msgid=<20130318140216.GA399@acucobol.ramenzoni.com.br>: saved mail to INBOX
Mar 18 11:03:24 lda(cleiton@alcatrazes.com.br): Info: msgid=<20130318140320.GA1828@acucobol.ramenzoni.com.br>: saved mail to INBOX
Mar 18 11:03:24 lda(mario@alcatrazes.com.br): Info: msgid=<20130318140320.GA1828@acucobol.ramenzoni.com.br>: saved mail to INBOX
Mar 18 11:05:30 lda(cleiton@alcatrazes.com.br): Info: msgid=<40cb7dac61ef13c5aba270bb4da5355b@www.marcaepatente.com.br>: saved mail to INBOX

root@mail:/home/policyd # tail /var/log/dovecot.log
Mar 18 11:00:00 mail newsyslog[35057]: logfile turned over
Mar 18 11:00:13 pop3-login: Info: Login: user=<mario@alcatrazes.com.br>, method=PLAIN, rip=XXX.XXX.XXX, lip=192.168.112.233, mpid=35111, TLS, session=<+bVsaDPYYAC9b6tX>
Mar 18 11:00:13 pop3(mario@alcatrazes.com.br): Info: Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Mar 18 11:00:14 pop3-login: Info: Login: user=<mario@alcatrazes.com.br>, method=PLAIN, rip=XXX.XXX.XXX, lip=192.168.112.233, mpid=35121, TLS, session=<m+R4aDPY4gC9b6tX>
Mar 18 11:00:14 pop3(mario@alcatrazes.com.br): Info: Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Mar 18 11:02:19 dict: Info: mysql(192.168.112.233): Connected to database iredadmin
Mar 18 11:03:23 dict: Info: mysql(192.168.112.233): Connected to database iredadmin
Mar 18 11:05:30 dict: Info: mysql(192.168.112.233): Connected to database iredadmin

7 Reply by ZhangHuangbin

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Re: vscan permission denied

Hmm, any related log in Postfix log file?

8 Reply by perlporter

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Re: vscan permission denied

Mar 18 10:46:21 mail postfix/qmgr[99954]: AC25F96FCE1: from=<vscan@mail.ramenzoni.com.br>, size=1098, nrcpt=1 (queue active)
Mar 18 10:46:21 mail postfix/local[32247]: AC25F96FCE1: to=<vscan@mail.ramenzoni.com.br>, relay=local, delay=20718, delays=20718/0.02/0/0.1, dsn=4.3.0, status=deferred (temporary failure)
Mar 18 10:46:21 mail postfix/local[32248]: 3706996FCCD: to=<vscan@mail.ramenzoni.com.br>, relay=local, delay=19436, delays=19436/0.01/0/0.1, dsn=4.3.0, status=deferred (temporary failure)
Mar 18 10:48:22 mail postfix/qmgr[99954]: AC25F96FCE1: from=<vscan@mail.ramenzoni.com.br>, size=1098, nrcpt=1 (queue active)
Mar 18 10:48:23 mail postfix/local[32646]: 3706996FCCD: to=<vscan@mail.ramenzoni.com.br>, relay=local, delay=19557, delays=19557/0.01/0/0.39, dsn=4.3.0, status=deferred (temporary failure)
Mar 18 10:48:23 mail postfix/local[32645]: AC25F96FCE1: to=<vscan@mail.ramenzoni.com.br>, relay=local, delay=20840, delays=20839/0.01/0/0.41, dsn=4.3.0, status=deferred (temporary failure)