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iRedMail → iRedMail Support → Cannot change password in Roundcube webmail
Hi Ziang,
We are facing some day problem . All user faced the problem Reset password can not be change through webmail. only change control pannel . kindly solution as soon as ..
Regards.
Manoj
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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.
Any error in webmail? Any error in Postfix log file?
Which version of iRedMail/Roundcube do you use? and which backend (OpenLDAP/MySQL/PostgreSQL)?
Hi,
We are using iRedAdmin-Pro-LDAP-1.6.3 and roundcube 0.7.1. we had check the login for example manoj.kumar@aipl.in and reset password than log message as per below..
Apr 5 11:53:52 mail roundcube: MDB2 Error: not found (-4): _doQuery: [Error message: Could not execute statement] [Last executed query: SELECT update_passwd('$1$2PWM3FId$t9Ot7xxxxx7TdpdQfDwqv.', 'manoj.kumar@aipl.in')] [Native code: 1305] [Native message: FUNCTION roundcubemail.update_passwd does not exist]
Apr 5 11:53:52 mail roundcube: DB Error: MDB2 Error: not found Query: _doQuery: [Error message: Could not execute statement] [Last executed query: SELECT update_passwd('$1$2PWM3FId$t9Ot7xxxxx7TdpdQfDwqv.', 'manoj.kumar@aipl.in')] [Native code: 1305] [Native message: FUNCTION roundcubemail.update_passwd does not exist] in /var/www/roundcubemail-0.7.1/program/include/rcube_mdb2.php on line 717 (POST /mail/?_task=settings&_action=plugin.password-save?_task=&_action=)
Obviously, you don't have correct SQL command configured in Roundcube password plugin. Did you upgrade Roundcube from and older version? Please sync plugin password config file also. It's config file should be roundcubemail-x.y.z/plugins/password/config.inc.php.
Dear sir,
we are configure as per your instruction but problme are same continue not reset user mail password through webmail.
and using roundcube-0.7.1. Kindly give me step by step configure .again message show log file.
Apr 6 18:10:09 mail roundcube: MDB2 Error: not found (-4): _doQuery: [Error message: Could not execute statement] [Last executed query: SE LECT update_passwd('$1$17wPnGr9$euZAIcLnWIaOw/WdoNmpZ0', 'manoj.kumar@aipl.in')] [Native code: 1305] [Native message: FUNCTION roundcubemai l.update_passwd does not exist]
Apr 6 18:10:09 mail roundcube: DB Error: MDB2 Error: not found Query: _doQuery: [Error message: Could not execute statement] [Last execute d query: SELECT update_passwd('$1$17wPnGr9$euZAIcLnWIaOw/WdoNmpZ0', 'manoj.kumar@aipl.in')] [Native code: 1305] [Native message: FUNCTION r oundcubemail.update_passwd does not exist] in /var/www/roundcubemail-0.7.1/program/include/rcube_mdb2.php on line 717 (POST /mail/?_task=s ettings&_action=plugin.password-save?_task=&_action=)
Apr 6 18:10:35 mail postfix/smtpd[12735]: connect from unknown[65.55.116.17]
Apr 6 18:10:36 mail postfix/smtpd[12735]: NOQUEUE: reject: RCPT from unknown[65.55.116.17]: 550 5.1.1 <sanjeev@aravaliinfrapower.com>: Rec ipient address rejected: User unknown in virtual mailbox table; from=<mrsfarah025@msn.com> to=<sanjeev@aravaliinfrapower.com> proto=ESMTP h elo=<blu0-omc1-s6.blu0.hotmail.com>
Apr 6 18:10:37 mail postfix/smtpd[12735]: disconnect from unknown[65.55.116.17]
Apr 6 18:11:24 mail roundcube: MDB2 Error: not found (-4): _doQuery: [Error message: Could not execute statement] [Last executed query: SE LECT update_passwd('$1$BPbJ4o9H$IFj.hOt0b6d/kBviabafc/', 'manoj.kumar@aipl.in')] [Native code: 1305] [Native message: FUNCTION roundcubemai l.update_passwd does not exist]
Apr 6 18:11:24 mail roundcube: DB Error: MDB2 Error: not found Query: _doQuery: [Error message: Could not execute statement] [Last execute d query: SELECT update_passwd('$1$BPbJ4o9H$IFj.hOt0b6d/kBviabafc/', 'manoj.kumar@aipl.in')] [Native code: 1305] [Native message: FUNCTION r oundcubemail.update_passwd does not exist] in /var/www/roundcubemail-0.7.1/program/include/rcube_mdb2.php on line 717 (POST /mail/?_task=s ettings&_action=plugin.password-save?_task=&_action=)
Please clearly explain what you did.
Did you update the config file of Roundcube password plugin?
Thanks immdiatly solution,
sloved simply replace file under /var/www/roundcube 5.4/password/config.php to roundcube 7.1. proper working
Thanks
sloved simply replace file under /var/www/roundcube 5.4/password/config.php to roundcube 7.1. proper working
Glad to hear that.
But simply replacing it is not a good idea since roundcube-7.x has more settings in this plugin. It's recommended to sync used settings from old config file.
Hi Zang,
Kindly help me how to user mail backup . please send me document. we are using Open-Ldap 1.6.3.
Thanks
Manoj
You can use the shell scripts shipped under iRedMail-x.y.z/tools/:
- backup_mysql.sh
- backup_openldap.sh
Reference:
http://iredmail.org/wiki/index.php?titl … FAQ/Backup
Hi Zang,
Please advice how to change dashboard text message "iRedAdmin-Pro" change name our company name.
Regards.
Manoj
It's hard-coded in templates/default/layout.html
Can we just copy the config.php from the 0.7 password plugin to 0.7.2 password plugin directory?
manoj_25796 wrote:sloved simply replace file under /var/www/roundcube 5.4/password/config.php to roundcube 7.1. proper working
Glad to hear that.
But simply replacing it is not a good idea since roundcube-7.x has more settings in this plugin. It's recommended to sync used settings from old config file.
iRedMail → iRedMail Support → Cannot change password in Roundcube webmail
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