Topic: Sender Address rejected: not logged in from user on same domain
I am using iRedMail on Ubuntu 10.04.3 with iRedAdmin v0.1.6 (MySQL).
I get this message when I send to a user on the same server, in the same domain:
<<This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
SMTP error from remote mail server after RCPT TO:<firstname.lastname@example.org>:
host mail.dowelectric.com [126.96.36.199]: 553 5.7.1 <email@example.com>:
Sender address rejected: not logged in
------ This is a copy of the message, including all the headers. ------
Received: from reseller9.hrwebservices.net ([188.8.131.52])
by relay2.hrnoc.net with esmtp (Exim 4.63)
for firstname.lastname@example.org; Mon, 05 Mar 2012 15:20:27 -0500
Received: from cpe-69-205-16-139.nycap.res.rr.com ([184.108.40.206] helo=[10.1.1.4])
by reseller9.hrwebservices.net with esmtpa (Exim 4.69)
for email@example.com; Mon, 05 Mar 2012 15:20:22 -0500
Date: Mon, 05 Mar 2012 15:20:11 -0500
From: Rick Conlee <firstname.lastname@example.org>
User-Agent: Thunderbird 220.127.116.11 (Windows/20100228)
To: Tracy Dow <email@example.com>
Subject: test again
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
X-HR-SA-Score: 0.0 (/)
Still testing... Get the mobile phone going?
Users have been calling to complain of similar issues. I looked around the forum and have yet to find a satisfactory solution.
The email server hostname is the same as the DNS name - and is resolvable. The issues seem to happen to users inside rather than users outside.
==== Provide required information to help troubleshoot and get quick answer ====
- Linux/BSD distribution name and version:
- iRedMail version and backend (LDAP/MySQL):
- Any related log? Log is helpful for troubleshooting.