1 Topic by brandon

  • brandon
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  • Registered: 2011-09-04
  • Posts: 22

Topic: How to ensure managesieve service is running

Ive gone through the guides several times to try to ensure manage sieve is working but roundcube still cannot connect. Is there any type of troubleshooting advice you could provide? Im not familiar with manage sieve.

2 Reply by mike.f

  • mike.f
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  • Registered: 2011-04-21
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Re: How to ensure managesieve service is running

brandon wrote:

Ive gone through the guides several times to try to ensure manage sieve is working but roundcube still cannot connect. Is there any type of troubleshooting advice you could provide? Im not familiar with manage sieve.

please do NOT hijack threads - HERE we are talking about a "Wishlist of iRedAdmin-Pro-LDAP-1.6.4" as the subjects shows

if you have any issues please create a new thread

3 Reply by ZhangHuangbin

  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: How to ensure managesieve service is running

Hi mike.f,

No worry about out-of-topic discussion, i can split the post to a new forum topic.

If Roundcube webmail cannot connect to managesieve server, please check its log file first, it should be the same as Postfix log file. For example, /var/log/maillog, or /var/log/mail.log, or /var/log/mail.

You can execute below command to check whether managesieve service is running or not:

# netstat -ntlp

In old versions, managesieve listens on port 2000, but it's 4190 on some new OS releases.
If managesieve is running, please check Roundcube managesieve plugin config file, make sure it connects to correct port. For example: the config file is /var/www/roundcubemail/plugins/managesieve/config.inc.php on RHEL/CentOS/Scientific Linux.

$rcmail_config['managesieve_port'] = 4190;

4 Reply by brandon

  • brandon
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Re: How to ensure managesieve service is running

Zhang,

Thanks for the help, it was still pointed to 2000. Updating it to 4190 resolved the issue.

5 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: How to ensure managesieve service is running

May i know which Linux/BSD distribution and iRedMail version you're running? So that i can fix it in next release.

6 Reply by brandon

  • brandon
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Re: How to ensure managesieve service is running

ZhangHuangbin wrote:

May i know which Linux/BSD distribution and iRedMail version you're running? So that i can fix it in next release.

Debian 6