Topic: Unable to log into iredadmin with postmaster username password
==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.7
- Linux/BSD distribution name and version: Ubuntu 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySql
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
GUI reports: Error: Username or password is incorrect when I attempt log in with postmaster login details.
====
Hi, I am unable to log into iRedAdmin account with the Admin username password details in iRedMail.tips
GUI simply says: "Error: Username or password is incorrect"
But I for sure typed it correctly.
I was browsing some tables in the mySql databse, and it shows the login failures:
mysql> show tables;
+---------------------+
| Tables_in_iredadmin |
+---------------------+
| deleted_mailboxes |
| domain_ownership |
| log |
| sessions |
| tracking |
| updatelog |
+---------------------+
6 rows in set (0.00 sec)
mysql> select * from log;
+----+---------------------+---------------------------------+--------------+--------+----------+-------+----------+---------------+
| id | timestamp | admin | ip | domain | username | event | loglevel | msg |
+----+---------------------+---------------------------------+--------------+--------+----------+-------+----------+---------------+
| 1 | 2017-08-03 19:41:46 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 2 | 2017-08-03 19:41:57 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 3 | 2017-08-03 19:42:09 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 4 | 2017-08-03 20:10:40 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 5 | 2017-08-03 20:12:16 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 6 | 2017-08-03 20:13:34 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 7 | 2017-08-03 23:15:16 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
| 8 | 2017-08-03 23:21:55 | postmaster@domain.com | 99.246.84.97 | | | login | error | Login failed. |
+----+---------------------+---------------------------------+--------------+--------+----------+-------+----------+---------------+
8 rows in set (0.00 sec)
Do you know how I can debug this further?
Thanks
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