1 (edited by posa68 2016-06-13 16:26:23)

Topic: Roundcube Managesieve error

Roundcube give me an error using filters (managesieve server connection error).

In dovecot log I see this:

Jun 13 04:16:34 auth: Error: userdb(info@mydomain.it,127.0.0.1): user not found from userdb sql
Jun 13 04:16:34 managesieve: Error: Authenticated user not found from userdb, auth lookup id=1099169793 (client-pid=2334              6 client-id=1)
Jun 13 04:16:34 managesieve-login: Info: Internal login failure (pid=23346 id=1) (auth failed, 1 attempts): user=<info@m              ydomain.it>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=23347, secured

Enyone have a clue about this?

Thanks in advance...

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- Related log if you're reporting an issue:
====

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: Roundcube Managesieve error

*) Did you change any settings in Dovecot?
*) It says "user not found", that means Dovecot cannot get this user from SQL database. Did you disable per-user sieve support by setting column `enablesieve`, `enablesievesecured`, `enablemanagesieve`, `enablemanagesievesecured` to 0 in SQL table `vmail.mailbox`?
*) Turn on debug mode in Dovecot and show us related log please.

3

Re: Roundcube Managesieve error

ZhangHuangbin wrote:

*) Did you change any settings in Dovecot?
*) It says "user not found", that means Dovecot cannot get this user from SQL database. Did you disable per-user sieve support by setting column `enablesieve`, `enablesievesecured`, `enablemanagesieve`, `enablemanagesievesecured` to 0 in SQL table `vmail.mailbox`?
*) Turn on debug mode in Dovecot and show us related log please.

Thanks Zhang, it was setting 0 in column you said.
Now it's working properly.

Thanks again...