1

Topic: 554 Transaction failed

==== Required information ====
- iRedMail version (check /etc/iredmail-release):  0.9.2
- Linux/BSD distribution name and version: centos7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx): nginx
- Manage mail accounts with iRedAdmin-Pro? no
- Related log if you're reporting an issue:

log begin:
Mar 14 18:04:03 srv postfix/smtpd[19806]: connect from localhost[127.0.0.1]
Mar 14 18:04:03 srv postfix/smtpd[19806]: CC39C18F136: client=localhost[127.0.0.1]
Mar 14 18:04:03 srv postfix/cleanup[19794]: CC39C18F136: message-id=<2c3ade86-a1cd-40c0-b8bb-e9f2d95ec479@email.android.com>
Mar 14 18:04:03 srv postfix/smtpd[19806]: disconnect from localhost[127.0.0.1]
Mar 14 18:04:03 srv postfix/qmgr[12325]: CC39C18F136: from=<ryan@3wayhandshake.xyz>, size=3838, nrcpt=1 (queue active)
Mar 14 18:04:03 srv amavis[5204]: (05204-05) Passed CLEAN {RelayedInternal}, MYUSERS LOCAL [172.56.19.211]:26225 [172.56.19.211] <ryan@3wayhandshake.xyz> -> <Charly@eclaro.com>, Queue-ID: 4659B18F134, Message-ID: <2c3ade86-a1cd-40c0-b8bb-e9f2d95ec479@email.android.com>, mail_id: 8kaTYFqKgt41, Hits: 2.585, size: 2455, queued_as: CC39C18F136, dkim_new=dkim:3wayhandshake.xyz, 2299 ms
Mar 14 18:04:03 srv postfix/smtp[19799]: 4659B18F134: to=<Charly@eclaro.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=2.8, delays=0.48/0.01/0/2.3, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as CC39C18F136)
Mar 14 18:04:03 srv postfix/qmgr[12325]: 4659B18F134: removed
Mar 14 18:04:11 srv postfix/smtp[19807]: CC39C18F136: to=<Charly@eclaro.com>, relay=mail.eclaro.com[38.96.160.36]:25, delay=7.3, delays=0.04/0.02/2.2/5, dsn=5.0.0, status=bounced (host mail.eclaro.com[38.96.160.36] said: 554 Transaction failed (in reply to MAIL FROM command))
Mar 14 18:04:16 srv postfix/cleanup[19794]: 28877147DCC: message-id=<20160314220416.28877147DCC@srv.ryanmilton.xyz>
Mar 14 18:04:16 srv postfix/bounce[19823]: CC39C18F136: sender non-delivery notification: 28877147DCC
Mar 14 18:04:16 srv postfix/qmgr[12325]: 28877147DCC: from=<>, size=5814, nrcpt=1 (queue active)
Mar 14 18:04:16 srv postfix/qmgr[12325]: CC39C18F136: removed
Mar 14 18:04:16 srv postfix/pipe[19826]: 28877147DCC: to=<ryan@3wayhandshake.xyz>, relay=dovecot, delay=0.15, delays=0.04/0.02/0/0.1, dsn=2.0.0, status=sent (delivered via dovecot service)
Mar 14 18:04:16 srv postfix/qmgr[12325]: 28877147DCC: removed


log end


====
bounce back from MAILER-DAEMON:
This is the mail system at host srv.ryanmilton.xyz.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<Charly@eclaro.com>: host mail.eclaro.com[100.37.185.10] said: 554 Transaction
    failed (in reply to MAIL FROM command)
Reporting-MTA: dns; srv.ryanmilton.xyz
X-Postfix-Queue-ID: 2D123B93BA
X-Postfix-Sender: rfc822; ryan@3wayhandshake.xyz
Arrival-Date: Tue, 15 Mar 2016 11:49:44 -0400 (EDT)

Final-Recipient: rfc822; Charly@eclaro.com
Original-Recipient: rfc822;Charly@eclaro.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; mail.eclaro.com
Diagnostic-Code: smtp; 554 Transaction failed
Subject    Re: The job description for our call today
From    ryan@3wayhandshake.xyz
To    Charly Vie <Charly@eclaro.com>
Date    Today 11:49
Return-Path: <ryan@3wayhandshake.xyz>
Received: from srv.ryanmilton.xyz (localhost [127.0.0.1])
    by srv.ryanmilton.xyz (Postfix) with ESMTP id 2D123B93BA
    for <Charly@eclaro.com>; Tue, 15 Mar 2016 11:49:44 -0400 (EDT)
Authentication-Results: srv.ryanmilton.xyz (amavisd-new); dkim=pass
    reason="pass (just generated, assumed good)"
    header.d=3wayhandshake.xyz
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=
    3wayhandshake.xyz; h=user-agent:message-id:references
    :in-reply-to:subject:subject:to:from:from:date:date
    :content-transfer-encoding:content-type:content-type
    :mime-version; s=dkim; t=1458056983; x=1458920984; bh=SUg6a6taGJ
    UwVdkRQTlMJGZrNdlRYHYgWqYP4IC59hY=; b=KKn+5R9ZxrSIKp15LDtjwnVMk3
    V5Cy/nKPfrjiNC1OtdUMfmlnUBJTpQQJ5FWZQFIz/8c16oGOK9UZsABdF4HqvukO
    7DKrR1LwNOPzUnHLslJOSG2VpOS6ICEEQiPpMlKKEUnfgnAGvGQrlZnpYxCGiiqw
    2eAlYiw92KTl+XldE=
X-Virus-Scanned: amavisd-new at ryanmilton.xyz
Received: from srv.ryanmilton.xyz ([127.0.0.1])
    by srv.ryanmilton.xyz (srv.ryanmilton.xyz [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id PtkPojeQhkjx for <Charly@eclaro.com>;
    Tue, 15 Mar 2016 11:49:43 -0400 (EDT)
Received: from _ (localhost [127.0.0.1])
    by srv.ryanmilton.xyz (Postfix) with ESMTPSA id 3BF8BB93AE
    for <Charly@eclaro.com>; Tue, 15 Mar 2016 11:49:43 -0400 (EDT)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
format=flowed
Content-Transfer-Encoding: 8bit
Date: Tue, 15 Mar 2016 11:49:43 -0400
From: ryan@3wayhandshake.xyz
To: Charly Vie <Charly@eclaro.com>
Subject: Re: The job description for our call today
In-Reply-To: <05c7d10ec04b45a892bc8831f973eb81@Exchange-mbx02.eClaro.com>
References: <05c7d10ec04b45a892bc8831f973eb81@Exchange-mbx02.eClaro.com>
Message-ID: <364996307c8aa9ef34f747091fa6f2b7@3wayhandshake.xyz>
X-Sender: ryan@3wayhandshake.xyz
User-Agent: Roundcube Webmail

Hi Charly,

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2

Re: 554 Transaction failed

ryandmilton wrote:

<Charly@eclaro.com>: host mail.eclaro.com[100.37.185.10] said: 554 Transaction
    failed (in reply to MAIL FROM command)

It's not clear what "transaction failed" exactly mean. I'm afraid that you have to contact its mail server admin to figure it out and get through this issue.