1

Topic: Imap Error

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.4
- Linux/BSD distribution name and version: Debian 8.2
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):MySQL
- Web server (Apache or Nginx):Apache
- Manage mail accounts with iRedAdmin-Pro?No
- Related log if you're reporting an issue: var/log/mail.log
====
Hi. Unable to login via roundcube, it says unsuccessful connection to the imap server. The journal contains an error: IMAP Error: Login failed for postmaster@namedomain.com from 10.3.0.1. Empty startup greeting (127.0.0.1:143) in /opt/www/roundcubemail-1.1.4/program/lib/Roundcube/rcube_imap.php on line 197 (POST /mail/?_task=login?_task=login&_action=login

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2 (edited by depcadastre 2016-02-01 16:54:09)

Re: Imap Error

In the log var/log/dovecot.log found the error
imap-login: Error: SSL private key file is password protected, but password isn't given
imap-login: Fatal: Couldn't parse private ssl_key: error:0906A068:PEM routines:PEM_do_header:bad password read
master: Error: service(imap-login): command startup failed, throttling for 4 secs

3

Re: Imap Error

depcadastre wrote:

imap-login: Error: SSL private key file is password protected, but password isn't given

You should remove password protection in your ssl key/cert.