Topic: Problem with mail into spam
==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Linux/BSD distribution name and version: Debian 8 - kernel 3.16.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): APACHE
- Manage mail accounts with iRedAdmin-Pro? NO
- Related log if you're reporting an issue: SEE BELOW
Hi everyone.
I'm new to this forum and in iRedMail. It is a great software and it solved a lot of issues on creation of a mail server.
But i'm stucked into a problem that is the correct delivery of the mails.
It happens that sometimes the mail goes into the spam folder of the receiver.
I googled to search something and i've tried some solutions without any result.
I will post here the results from port25:
This message is an automatic response from Port25's authentication verifier
service at verifier.port25.com. The service allows email senders to perform
a simple check of various sender authentication mechanisms. It is provided
free of charge, in the hope that it is useful to the email community. While
it is not officially supported, we welcome any feedback you may have at
<verifier-feedback@port25.com>.
Thank you for using the verifier,
The Port25 Solutions, Inc. team
==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: neutral
DKIM check: pass
Sender-ID check: pass
SpamAssassin check: ham
==========================================================
Details:
==========================================================
HELO hostname: posta.frankservice.net
Source IP: 176.65.85.99
mail-from: info@frankservice.net
----------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result: pass
ID(s) verified: smtp.mailfrom=info@frankservice.net
DNS record(s):
frankservice.net. SPF (no records)
frankservice.net. 3600 IN TXT "v=spf1 a mx ptr mx:posta.frankservice.net -all"
frankservice.net. 3600 IN TXT "1|www.frankservice.net"
frankservice.net. 3600 IN A 176.65.85.99
----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result: neutral (message not signed)
ID(s) verified: header.From=info@frankservice.net
DNS record(s):
----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result: pass (matches From: info@frankservice.net)
ID(s) verified: header.d=frankservice.net
Canonicalized Headers:
content-transfer-encoding:quoted-printable'0D''0A'
content-type:text/plain;'20'charset=iso-8859-15;'20'format=flowed'0D''0A'
mime-version:1.0'0D''0A'
user-agent:Mozilla/5.0'20'(Windows'20'NT'20'6.2;'20'WOW64;'20'rv:38.0)'20'Gecko/20100101'20'Thunderbird/38.3.0'0D''0A'
date:Sat,'20'7'20'Nov'20'2015'20'09:38:48'20'+0100'0D''0A'
message-id:<563DB898.9040706@frankservice.net>'0D''0A'
subject:test'0D''0A'
from:"FrankService.net"'20'<info@frankservice.net>'0D''0A'
to:check-auth@verifier.port25.com'0D''0A'
dkim-signature:v=1;'20'a=rsa-sha256;'20'c=relaxed/simple;'20'd=frankservice.net;'20'h=content-transfer-encoding:content-type:content-type'20':mime-version:user-agent:date:date:message-id:subject:subject'20':from:from:to;'20's=dkim;'20't=1446885578;'20'x=1447749579;'20'bh=o8YWvnCnQU'20'dgKwuj5+WpdIkgqaFx/MhYm3zWDWBih1Q=;'20'b=
Canonicalized Body:
'0D''0A'
'0D''0A'
---'0D''0A'
Questa'20'e-mail'20'=E8'20'stata'20'controllata'20'per'20'individuare'20'virus'20'con'20'Avast'20'antivir='0D''0A'
us.'0D''0A'
https://www.avast.com/antivirus'0D''0A'
DNS record(s):
dkim._domainkey.frankservice.net. 3600 IN TXT "k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA4Lr2LbCcYO3wR+G4y0uJXJ1nz1IZqFEDWSDanKbYQ7sjHKzkcAqZV9De4kyCYCmHM7E9/zEBUb4S3s6M3hG+n2egR9myaP4j0DqmYjov+W32s214bnzaw0DI+0TWLeTXvb42hmtfdWDSN9DX/nXQL26Ovi9hoHBt5X9WN9Ono+nCbpvh6mpQNmwuHvQcejzqw1AnzsSbvbih0k3hemxbvVMKNiLISGMeEpbSvf/bBO6QiVDXQ3aXmQ06ML2sT55cxXA1U9aiOwNcRdwnghsh7eoKLUt/DNEhu/qWTdrinSuEacViFyzbmPAp828wZr/EGx+ddK49CXNQtwrIOfnPFQIDAQAB"
Public key used for verification: dkim._domainkey.frankservice.net (2048 bits)
NOTE: DKIM checking has been performed based on the latest DKIM specs
(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for
older versions. If you are using Port25's PowerMTA, you need to use
version 3.2r11 or later to get a compatible version of DKIM.
----------------------------------------------------------
Sender-ID check details:
----------------------------------------------------------
Result: pass
ID(s) verified: header.From=info@frankservice.net
DNS record(s):
frankservice.net. SPF (no records)
frankservice.net. 3600 IN TXT "v=spf1 a mx ptr mx:posta.frankservice.net -all"
frankservice.net. 3600 IN TXT "1|www.frankservice.net"
frankservice.net. 3600 IN A 176.65.85.99
----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin v3.4.0 (2014-02-07)
Result: ham (-2.0 points, 5.0 required)
pts rule name description
---- ---------------------- --------------------------------------------------
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
See
http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
for more information.
[URIs: avast.com]
-0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay
domain
-0.0 SPF_PASS SPF: sender matches SPF record
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
-0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
domain
0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
-0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
0.0 T_FROM_12LTRDOM From a 12-letter domain
==========================================================
Explanation of the possible results (from RFC 5451)
==========================================================
SPF and Sender-ID Results
=========================
"none"
No policy records were published at the sender's DNS domain.
"neutral"
The sender's ADMD has asserted that it cannot or does not
want to assert whether or not the sending IP address is authorized
to send mail using the sender's DNS domain.
"pass"
The client is authorized by the sender's ADMD to inject or
relay mail on behalf of the sender's DNS domain.
"policy"
The client is authorized to inject or relay mail on behalf
of the sender's DNS domain according to the authentication
method's algorithm, but local policy dictates that the result is
unacceptable.
"fail"
This client is explicitly not authorized to inject or
relay mail using the sender's DNS domain.
"softfail"
The sender's ADMD believes the client was not authorized
to inject or relay mail using the sender's DNS domain, but is
unwilling to make a strong assertion to that effect.
"temperror"
The message could not be verified due to some error that
is likely transient in nature, such as a temporary inability to
retrieve a policy record from DNS. A later attempt may produce a
final result.
"permerror"
The message could not be verified due to some error that
is unrecoverable, such as a required header field being absent or
a syntax error in a retrieved DNS TXT record. A later attempt is
unlikely to produce a final result.
DKIM and DomainKeys Results
===========================
"none"
The message was not signed.
"pass"
The message was signed, the signature or signatures were
acceptable to the verifier, and the signature(s) passed
verification tests.
"fail"
The message was signed and the signature or signatures were
acceptable to the verifier, but they failed the verification
test(s).
"policy"
The message was signed but the signature or signatures were
not acceptable to the verifier.
"neutral"
The message was signed but the signature or signatures
contained syntax errors or were not otherwise able to be
processed. This result SHOULD also be used for other
failures not covered elsewhere in this list.
"temperror"
The message could not be verified due to some error that
is likely transient in nature, such as a temporary inability
to retrieve a public key. A later attempt may produce a
final result.
"permerror"
The message could not be verified due to some error that
is unrecoverable, such as a required header field being
absent. A later attempt is unlikely to produce a final result.
==========================================================
Original Email
==========================================================
Return-Path: <info@frankservice.net>
Received: from posta.frankservice.net (176.65.85.99) by verifier.port25.com id h7ms9o20i3ge for <check-auth@verifier.port25.com>; Sat, 7 Nov 2015 03:38:52 -0500 (envelope-from <info@frankservice.net>)
Authentication-Results: verifier.port25.com; spf=pass smtp.mailfrom=info@frankservice.net
Authentication-Results: verifier.port25.com; domainkeys=neutral (message not signed) header.From=info@frankservice.net
Authentication-Results: verifier.port25.com; dkim=pass (matches From: info@frankservice.net) header.d=frankservice.net
Authentication-Results: verifier.port25.com; sender-id=pass header.From=info@frankservice.net
Received: from posta.frankservice.net (posta.frankservice.net [127.0.0.1])
by posta.frankservice.net (Postfix) with ESMTP id CE4D16045A
for <check-auth@verifier.port25.com>; Sat, 7 Nov 2015 09:39:39 +0100 (CET)
Authentication-Results: posta.frankservice.net (amavisd-new); dkim=pass
reason="pass (just generated, assumed good)" header.d=frankservice.net
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=frankservice.net;
h=content-transfer-encoding:content-type:content-type
:mime-version:user-agent:date:date:message-id:subject:subject
:from:from:to; s=dkim; t=1446885578; x=1447749579; bh=o8YWvnCnQU
dgKwuj5+WpdIkgqaFx/MhYm3zWDWBih1Q=; b=Yov4zRLoTiHqehBDVTHFXSyGKY
xcFcarUORFwljjWEDKDEd6Xtf8WKzQ2FKDjD2j9UpO1U0nJcMNN20VssaJMLQKPn
nMOjyXt7CMo45rlIjAde3No5m0p5+j9GtH0I9yVAFuNrVAjzvGiYTMzhTA6zAGn/
lMoHu3E1JuAAJsxMcsmYFdtY6flpgJsB3OK1ALfVGhH5LcEpS4ATrIvCEqQ/mAFv
NJ7fg9CKy0ksZ4WYl7ugijaQzdDAEBwvuzrfZdidLX3BWWwPteL9DxtrRMZ/+SK6
gGzmSPq25PEHRah1smde2BLI3miW2bmpPVbffK9mu3C2eBIt7ZlqHIiQCKaw==
X-Virus-Scanned: Debian amavisd-new at vectormail
Received: from posta.frankservice.net ([127.0.0.1])
by posta.frankservice.net (posta.frankservice.net [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id jZmftS6sLvuK for <check-auth@verifier.port25.com>;
Sat, 7 Nov 2015 09:39:38 +0100 (CET)
Received: from [127.0.0.1] (unknown [192.168.0.107])
by posta.frankservice.net (Postfix) with ESMTPSA id A20D86020C
for <check-auth@verifier.port25.com>; Sat, 7 Nov 2015 09:39:38 +0100 (CET)
To: check-auth@verifier.port25.com
From: "FrankService.net" <info@frankservice.net>
Subject: test
Message-ID: <563DB898.9040706@frankservice.net>
Date: Sat, 7 Nov 2015 09:38:48 +0100
User-Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:38.0) Gecko/20100101
Thunderbird/38.3.0
MIME-Version: 1.0
Content-Type: text/plain; charset=iso-8859-15; format=flowed
Content-Transfer-Encoding: quoted-printable
X-Antivirus: avast! (VPS 151106-4, 06/11/2015), Outbound message
X-Antivirus-Status: Clean
---
Questa e-mail =E8 stata controllata per individuare virus con Avast antivir=
us.
https://www.avast.com/antivirus and this is a message from a mail that has not been delivered correctly
x-store-info:qAUQJzZ73IJCLUJ+0n7ZQ/7zemkEy5SfqG7wwBQ/cGsil0o3rK+cBtE5mBL6FLQwkL9+YFkMGbjyAbJT4+pKbNVGpfbqML7sdot/pf9Pt08W2w1WOVWWNMUkA/6GmywTmuEreXjXMd0=
Authentication-Results: hotmail.com; spf=pass (sender IP is 176.65.85.99) smtp.mailfrom=info@frankservice.net; dkim=pass header.d=frankservice.net; x-hmca=pass header.id=info@frankservice.net
X-SID-PRA: info@frankservice.net
X-AUTH-Result: PASS
X-SID-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MztHRD0zO1NDTD03
X-Message-Info: quWoRize8kBYzyThPB3ZTEyAqfnP7UmxFyTtlaq2aw942SKM+sR7EylhQWYxXfP9/FaZRmzEATBsoQva6ju+ARHREnmq+/I1woXJ4ME9OWke5p9OJhCbS/YwNA3iKE2hkmYPhjRA3xc1Eyg4jwa/QZKQcRHkJRg72GJgO82g7D292tJhhA3Jm5XMhLrZe22+XkgoJA/baLe51R2XNjboJO5puDwxXRNEQoFTrNxjB0g=
Received: from posta.frankservice.net ([176.65.85.99]) by BLU004-MC1F25.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23143);
Fri, 20 Nov 2015 03:06:04 -0800
Received: from posta.frankservice.net (posta.frankservice.net [127.0.0.1])
by posta.frankservice.net (Postfix) with ESMTP id 6646B604FE
for <kia_bonanate@hotmail.it>; Fri, 20 Nov 2015 12:06:45 +0100 (CET)
Authentication-Results: posta.frankservice.net (amavisd-new);
dkim=pass (2048-bit key) reason="pass (just generated, assumed good)"
header.d=frankservice.net
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=frankservice.net;
h=message-id:to:date:date:from:from:subject:subject
:content-transfer-encoding:content-type:content-type
:mime-version:user-agent; s=dkim; t=1448017603; x=1448881604;
bh=jjNkrlRuTOZLUPmVsGMXEOS4J3wWOPRXd+0Kd1pAkJY=; b=HbL0UEG+65Ga
TZMLDxyslE32REhdw+5GRx61Pu4iag4TQQ75L99SypUpObPud4+0fxvMmgew1Qkc
ki/+2izCpiE5LHIziEixJXCy82b3WVfO6UoKhJNyDGX6gIvnFgFJyk2xCtWxBenj
HQiSsr52O8IEFOFasa5gB3HRscSpx4ne+AGvkvSx4H6jvJuEStdzpF/TBnEypNuG
EX2I1J+IujUysvZrT844UDHzP3oYY1i505KnEiSBYSP8fsmy7HFLuWQ1YBr3hsVo
QjnOIq/2oacGqPiKwyvYy9MCxpDGMPuTMZ/p9FxnT7lJkuA6gTJtzghKP6nXsHUo
oHdYwEzLcA==
X-Virus-Scanned: Debian amavisd-new at vectormail
Received: from posta.frankservice.net ([127.0.0.1])
by posta.frankservice.net (posta.frankservice.net [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id jcsgxnKqxueF for <>;
Fri, 20 Nov 2015 12:06:43 +0100 (CET)
Received: from [10.56.159.105] (unknown [151.46.35.128])
by posta.frankservice.net (Postfix) with ESMTPSA id 02B8B604CF
for <>; Fri, 20 Nov 2015 12:06:42 +0100 (CET)
User-Agent: Type for Android
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----0FNTPSIDRN2UO7227LHZ55DJQUE7WO"
Content-Transfer-Encoding: 8bit
Subject: Mail di prova
From: info@frankservice.net
Date: Fri, 20 Nov 2015 12:05:55 +0100
To: <hotmail.it>
Message-ID: <39824e26-06b6-410a-8e21-1b5140557a61@typeapp.com>
Return-Path: info@frankservice.net
X-OriginalArrivalTime: 20 Nov 2015 11:06:05.0124 (UTC) FILETIME=[7338B840:01D12383]
------0FNTPSIDRN2UO7227LHZ55DJQUE7WO
Content-Transfer-Encoding: 8bit
Content-Type: text/plain;
charset=UTF-8i suppose that is a problem with the IP of the server:
Received: from posta.frankservice.net ([127.0.0.1])
by posta.frankservice.net (posta.frankservice.net [127.0.0.1]) (amavisd-new, port 10024)can you help me?
Thank you!!
----
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