1

Topic: mail not delivered

==== Required information ====
- iRedMail version (check /etc/iredmail-release): latest
- Linux/BSD distribution name and version:  ubuntu 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mariadb
- Web server (Apache or Nginx): apache
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi,

I installed a new server with iredmail (because i have to working servers and love iredmail).
After installing i setup dns A record Mx record dmarc domainkey.
When i send a email to the server i never gets delivered.
When i send a email from the server email also not get delivered.

When i open the logs i get  :

tail /var/log/iredapd/iredapd.log
2017-08-31 16:05:31 INFO [127.0.0.1] RCPT, postmaster@my.domain => web-9n5i2@mail-tester.com, DUNNO [0.0535s]
2017-08-31 16:05:31 INFO [127.0.0.1] END-OF-MESSAGE, postmaster@my.domain => web-9n5i2@mail-tester.com, DUNNO [0.0067s]
2017-08-31 16:06:21 INFO [127.0.0.1] RCPT, postmaster@my.domain => web-9n5i2@mail-tester.com, DUNNO [0.0113s]
2017-08-31 16:06:21 INFO [127.0.0.1] END-OF-MESSAGE, postmaster@my.domain => web-9n5i2@mail-tester.com, DUNNO [0.0044s]
2017-08-31 16:14:03 INFO [195.130.132.52] RCPT, name.name@senderdomain.be -> name@my.domain, DUNNO [0.0195s]
2017-08-31 16:14:04 INFO [195.130.132.52] END-OF-MESSAGE, name.name@senderdomain.be -> name@my.domain, DUNNO [0.0054s]
2017-08-31 16:15:45 INFO [108.60.212.145] RCPT, test@ismyemailworking.com -> name@my.domain, DUNNO [0.0162s]
2017-08-31 16:15:45 INFO [108.60.212.145] END-OF-MESSAGE, test@ismyemailworking.com -> name@my.domain, DUNNO [0.0028s]
2017-08-31 16:21:18 INFO [127.0.0.1] RCPT, name@my.domain => web-e206r@mail-tester.com, DUNNO [0.0152s]
2017-08-31 16:21:18 INFO [127.0.0.1] END-OF-MESSAGE, name@my.domain => web-e206r@mail-tester.com, DUNNO [0.0022s]

(I changed the emails adres to something non real smile)

As you can see the emails where received by the server but i think he deletes it.

If someone could help me with this i would be very happy smile.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: mail not delivered

Any related log in Postfix log file? I GUESS port 10024 is not open, which means Amavisd service is not running.

3

Re: mail not delivered

Hi Zhang,

Did a clean install installed Iredmail on clean ubuntu 16.04.
And have same problem, port 10024 is open.



ZhangHuangbin wrote:

Any related log in Postfix log file? I GUESS port 10024 is not open, which means Amavisd service is not running.

4

Re: mail not delivered

Is ClamAV service running? Does it create correct socket file? (Check "LocalSocket" parameter in clamav config file to find correct socket location on your system) If clamav doesn't have signature database, it will not start.

If ClamAV is running, does restarting Amavisd service bring port 10024 back?