1 Topic by akanczugowski (edited by akanczugowski 2017-03-28 16:44:14)

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Topic: Error while receiving emails

======== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.8.1
- Linux/BSD distribution name and version: Centos 6.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? no
- Related log if you're reporting an issue:
====

I have an installation involved 2 public servers A, and B.
On A server I have ScrollOut F1 installed which should pass mail to server B with iRedMail [Y.Y.Y.Y]
I constantly get this error while trying to send a message from another mail server [X.X.X.X]

Mar 28 10:13:25 antek postfix/postscreen[23443]: CONNECT from [X.X.X.X]:60315 to [Y.Y.Y.Y]:25
Mar 28 10:13:25 antek postfix/postscreen[23443]: PASS OLD [X.X.X.X]:60315
Mar 28 10:13:25 antek postfix/smtpd[23771]: connect from some.senderdomain.pl[X.X.X.X]
Mar 28 10:13:25 antek postfix/smtpd[23771]: NOQUEUE: reject: RCPT from some.sender.server[X.X.X.X] 550 5.1.1 recipient@mydomain.pl: Recipient address rejected: undeliverable address: host Y.Y.Y.Y[Y.Y.Y.Y] said: 553 5.7.1 root@mydomain.pl: Sender address rejected: not logged in (in reply to RCPT TO command); from=user@senderdomain.pl to=user@mydomain.pl

Could someone please tell me how to make it work?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

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Re: Error while receiving emails

You have same domain on both servers?
Try to add setting below in /opt/iredapd/settings.py:

MYNETWORKS = ["xx.xx.xx.xx"]

Replace xx.xx.xx.xx by the real IP address of your ScrollOut F1, then restart iredapd service.

3 Reply by akanczugowski

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Re: Error while receiving emails

ZhangHuangbin wrote:

You have same domain on both servers?

actually MX record of the domain points at the ScrollOut F1 and iredmail server has no domain, just simply pass the traffic from ScrollOut F1 by IP

ZhangHuangbin wrote:

Try to add setting below in /opt/iredapd/settings.py:

MYNETWORKS = ["xx.xx.xx.xx"]

Replace xx.xx.xx.xx by the real IP address of your ScrollOut F1, then restart iredapd service.

You made my day :-) It works now, thank you!
Have additional question - I found settings.py in different path /var/www/iRedAdmin-0.1.8/libs/ and at the beginning of the file there is a note about libs/settings_local.py - can't find that. Can I simply create it in that location and would it be take into account with iredmail then?

4 Reply by ZhangHuangbin

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Re: Error while receiving emails

akanczugowski wrote:

libs/settings_local.py

Isn't it "default_settings.py"? /var/www/iRedAdmin-0.1.8/libs/default_settings.py

5 Reply by akanczugowski

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Re: Error while receiving emails

ZhangHuangbin wrote:

You have same domain on both servers?
Try to add setting below in /opt/iredapd/settings.py:

MYNETWORKS = ["xx.xx.xx.xx"]

Replace xx.xx.xx.xx by the real IP address of your ScrollOut F1, then restart iredapd service.

Hey,

I'v got another installation of iRedmail and the same problem, but the solution doesn't work anymore.
Could you please give me a clue?

6 Reply by ZhangHuangbin

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Re: Error while receiving emails

What's the error message? And what setting did you modify?

7 Reply by akanczugowski (edited by akanczugowski 2017-12-19 16:49:46)

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Re: Error while receiving emails

ZhangHuangbin wrote:

What's the error message? And what setting did you modify?

It's exactly the same:

<akanczugowski@mydomain>   (5.1.1 <akanczugowski@mydomain>: Recipient address rejected: undeliverable address: host irek.mydomain[XXX.XXX.XXX.XXX] said: 550 5.1.0 <root@mydomain>: Sender address rejected: User unknown in virtual mailbox table (in reply to RCPT TO command)|5.1.1 For assistance, see http://mydomain or contact your administrator. Please provide the following information in your problem report: Time: (Dec 15 10:52:51)

It concerns different, fresh installation. The only differency is OS version - Centos 6.9
I created /var/www/iRedAdmin-0.1.8/libs/default_settings.py and type in only "MYNETWORKS= ["xx.xx.xx.xx"]"

I doesn't help, I still get above error message about Sender address rejected :-/

************************ EDIT ***************************

OK, today I got:

<akanczugowski@mydomain>   (5.1.1 <akanczugowski@mydomain>: Recipient address rejected: undeliverable address: host irek.mydomain[XXX.XXX.XXX.XXX] said: 553 5.7.1 <root@mydomain>: Sender address rejected: not logged in (in reply to RCPT TO command)

8 Reply by ZhangHuangbin

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Re: Error while receiving emails

akanczugowski wrote:

I created /var/www/iRedAdmin-0.1.8/libs/default_settings.py and type in only "MYNETWORKS= ["xx.xx.xx.xx"]"

Read my first reply in this thread and find the correct config file you should update.

9 Reply by akanczugowski

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Re: Error while receiving emails

ZhangHuangbin wrote:
akanczugowski wrote:

I created /var/www/iRedAdmin-0.1.8/libs/default_settings.py and type in only "MYNETWORKS= ["xx.xx.xx.xx"]"

Read my first reply in this thread and find the correct config file you should update.

OK, sorry. I've created file /opt/iredapd/settings.py and write in "MYNETWORKS= ["xx.xx.xx.xx"]"
I did reload iredapd. Doesn't work. Still got the same error :-/

10 Reply by ZhangHuangbin

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Re: Error while receiving emails

What's the error log now? "Sender address rejected: not logged in"?
Could you please turn on debug mode in iRedAPD and reproduce this issue again? we need the detailed log in /var/log/iredapd/iredapd.log related to your testing email.

FYI: https://docs.iredmail.org/debug.iredapd.html