1

Topic: You don't have permission to access /iredadmin/ on this server.

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- Related log if you're reporting an issue:
====
Hi,

I installed iRedmail and then iRedAdmin on Debian 8.6. Then I tried to access: https://127.0.0.1/iredadmin/
But I get the following reply:

Forbidden
You don't have permission to access /iredadmin/ on this server.
Apache Server at 127.0.0.1 Port 443

I thank in advance if anyone can help.
Cheers,
A total newbie smile

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: You don't have permission to access /iredadmin/ on this server.

*) Did you install iRedAdmin open source edition (OSE) or iRedAdmin-Pro?
*) Did you install iRedAdmin AFTER iRedMail installation MANUALLY, or during iRedMail installation (done by iRedMail itself)?

3

Re: You don't have permission to access /iredadmin/ on this server.

ZhangHuangbin wrote:

*) Did you install iRedAdmin open source edition (OSE) or iRedAdmin-Pro?
*) Did you install iRedAdmin AFTER iRedMail installation MANUALLY, or during iRedMail installation (done by iRedMail itself)?

1) I installed iRedAdmin OSE.
2) I installed iRedAdmin after the installation of 1.

Thanks.

4

Re: You don't have permission to access /iredadmin/ on this server.

thakur.mohit wrote:

1) I installed iRedAdmin OSE.

Did you install iRedAdmin OSE manually or let iRedMail install it during iRedMail installation?

5

Re: You don't have permission to access /iredadmin/ on this server.

ZhangHuangbin wrote:
thakur.mohit wrote:

1) I installed iRedAdmin OSE.

Did you install iRedAdmin OSE manually or let iRedMail install it during iRedMail installation?

Manually. You think that could be the problem?

6

Re: You don't have permission to access /iredadmin/ on this server.

thakur.mohit wrote:

You don't have permission to access /iredadmin/ on this server.
Apache Server at 127.0.0.1 Port 443

thakur.mohit wrote:

Manually. You think that could be the problem?

Yes. According to the error message "You don't have permission to access /iredadmin/ on this server", the file owner and permission of iRedAdmin directory may be wrong. Please show us output of commands below:

ls -l /opt/www/
ls -l /opt/www/iredadmin/

Note: iRedMail installs iRedAdmin under /opt/www/ by default, if you installed it in different directory, please change the path in above commands. e.g. /usr/share/apache2/.