1 Topic by robert.lassiter

  • robert.lassiter
  • Member
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  • Registered: 2016-08-16
  • Posts: 6

Topic: Logins are disabled

Confirmed imap (port 143) open on public ip, confirmed opened 143 on cisco f/w. set up account on iphone to access email, get error message

Cannot Get Mail
Logins are disabled for "thisaccount"

What's up?

thank you!!!
robert




==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.5-1
- Linux/BSD distribution name and version: Ubuntu 16.04.1 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- Related log if you're reporting an issue:
====

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Logins are disabled

Please check Dovecot (IMAP server) log file on your server to get more info related to this login attempt.

References:

- http://www.iredmail.org/docs/debug.dovecot.html
- http://www.iredmail.org/docs/file.locat … ml#dovecot

3 Reply by robert.lassiter

  • robert.lassiter
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  • Registered: 2016-08-16
  • Posts: 6

Re: Logins are disabled

Fixed by opening 993 for imaps.... Oops....

ZhangHuangbin wrote:

Please check Dovecot (IMAP server) log file on your server to get more info related to this login attempt.

References:

- http://www.iredmail.org/docs/debug.dovecot.html
- http://www.iredmail.org/docs/file.locat … ml#dovecot