1 Topic by rubberducky

  • rubberducky
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  • Registered: 2013-10-10
  • Posts: 27

Topic: Accessing mail over a year old

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.8.7
- Linux/BSD distribution name and version: Ubuntu 14.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
====

One of my users can't access mail from a year ago. I checked Roundcube and her Outlook client to verify, and nothing is there.
Whats the amount of time before email is purged? Is it ever purged? How can I increase that time if it is?
Thanks

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,788

Re: Accessing mail over a year old

iRedMail doesn't purge old email at all. Did the user delete old emails?