1 Topic by k-hussein (edited by k-hussein 2015-03-30 22:01:38)

  • k-hussein
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Topic: Bounce tag or prvs address

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====
Hello ,
am using my smtp to send e-mails through a code fo faxing service , today I received an E-mail from the faxing provider with the following information :
Your email is set with a bounce tag or prvs address
This will be something you will need to remove from the email address so that when a fax comes through EFax will recognize it as the email address on file. It normally looks like this when you send a fax:
prvs=123456=example@example.com instead of example@example.com.


any idea about that issue ?
thanks .

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Bounce tag or prvs address

I'm a little confused, please allow me to ask:

*) What's the required email address?
*) Which part(s) should be removed in your currently used email address?
*) How do you send email?

3 Reply by k-hussein

  • k-hussein
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Re: Bounce tag or prvs address

I'll try to explain, the efax company receive mails from me to submit it as faxes.
they are now saying that they receive the e-mails from my side with bounce tag or prvs address.
for example :
they should receive the mail address from example@example.com
they are currently receiving it prvs=123456=example@example.com which may cause issues ,

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Bounce tag or prvs address

How did you send email? Does your script/program used to send email perform smtp authentication? Any possibility that the email address was rewritten in network devices? E.g. a network gateway?

5 Reply by k-hussein

  • k-hussein
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Re: Bounce tag or prvs address

yes the script use SMTP authentication and I don't think the gateway is doing anything , is there any log I can check the E-mails that is being sent out to the issue ?
thanks.

6 Reply by 7t3chguy

  • 7t3chguy
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Re: Bounce tag or prvs address

Try using the same script to send to a private email like Gmail and look at the headers there

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