1 (edited by tyllee 2014-10-11 18:36:07)

Topic: Managesieve-filter not working.

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version: 0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Linux/BSD distribution name and version: Deb 6
- Related log if you're reporting an issue: sieve.log
====

Managesieve-filter not working.
The filter was working before upgrade to Roundcube 1.0.2 from 1.0.0. I've upgraded to 1.0.3. The problem is still there.

1. user1@iredmail.srv recives mail.
2. Managesieve-filter >> sends copy to  user2@iredmail.srv and user@externalmail.srv
3. user@externalmail.srv recives the mail but user2@iredmail.srv don't.

How should I proceed troubleshooting?
Where does the email dissapear? user2@iredmail.srv never receives the forward.
I've tryed recreate the filter.

According to the logs it's working, but the email is not delivered to "sub box" or "inbox".

Oct 11 11:51:55 deliver(user1@iredmail.srv): Info: sieve: msgid=<0396FD7EE750404586DC2AD48BF65B22@asdasd>: forwarded to <user2@iredmail.srv>
Oct 11 11:51:55 deliver(user2@iredmail.srv): Info: sieve: msgid=<0396FD7EE750404586DC2AD48BF65B22@asdasd>: stored mail into mailbox 'subbox'
Oct 11 11:54:24 deliver(user1@iredmail.srv): Info: sieve: msgid=<B7B748AABA634115A298FF6273435FFF@asdasd>: forwarded to <user2@iredmail.srv>
Oct 11 11:54:24 deliver(user1@iredmail.srv): Info: sieve: msgid=<B7B748AABA634115A298FF6273435FFF@asdasd>: stored mail into mailbox 'INBOX'
Oct 11 11:54:24 deliver(user2@iredmail.srv): Info: sieve: msgid=<B7B748AABA634115A298FF6273435FFF@asdasd>: stored mail into mailbox 'subbox'
Oct 11 11:58:34 deliver(user1@iredmail.srv): Info: sieve: msgid=<E2CF822BE1D349F08E68A0C084A9FF63@asdasd>: forwarded to <user2@iredmail.srv>
Oct 11 11:58:34 deliver(user1@iredmail.srv): Info: sieve: msgid=<E2CF822BE1D349F08E68A0C084A9FF63@asdasd>: stored mail into mailbox 'INBOX'
Oct 11 11:58:34 deliver(user2@iredmail.srv): Info: sieve: msgid=<E2CF822BE1D349F08E68A0C084A9FF63@asdasd>: stored mail into mailbox 'subbox'
Oct 11 12:00:16 deliver(user1@iredmail.srv): Info: sieve: msgid=<A492BA6A34FC4CAFAA98E5F2D3F8EF91@asdasd>: forwarded to <user2@iredmail.srv>
Oct 11 12:00:16 deliver(user1@iredmail.srv): Info: sieve: msgid=<A492BA6A34FC4CAFAA98E5F2D3F8EF91@asdasd>: stored mail into mailbox 'INBOX'
Oct 11 12:00:16 deliver(user2@iredmail.srv): Info: sieve: msgid=<A492BA6A34FC4CAFAA98E5F2D3F8EF91@asdasd>: stored mail into mailbox 'subbox'
Oct 11 12:02:02 deliver(user1@iredmail.srv): Info: sieve: msgid=<1B3BA4E61D554BEB8AE6749E34F12825@asdasd>: forwarded to <user2@iredmail.srv>
Oct 11 12:02:02 deliver(user1@iredmail.srv): Info: sieve: msgid=<1B3BA4E61D554BEB8AE6749E34F12825@asdasd>: forwarded to <user@externalmail.srv>
Oct 11 12:02:02 deliver(user1@iredmail.srv): Info: sieve: msgid=<1B3BA4E61D554BEB8AE6749E34F12825@asdasd>: stored mail into mailbox 'INBOX'
Oct 11 12:02:02 deliver(user2@iredmail.srv): Info: sieve: msgid=<1B3BA4E61D554BEB8AE6749E34F12825@asdasd>: stored mail into mailbox 'subbox'

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2

Re: Managesieve-filter not working.

Please turn on debug mode in Dovecot and try to figure it out with detailed log:
http://www.iredmail.org/docs/turn.on.de … vecot.html

3

Re: Managesieve-filter not working.

Found the problem. Some how was the subfolder hidden option been activated in RoundCube folder manager.