1 Topic by misieq

  • misieq
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Topic: user on whitelist gets auto-blacklisted on cluebringer

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I have couple of IPs whitelisted in cluebringer.
I can see his IPs in greylisting-whitelist and checkhelo-whitelist tables.
However user gets autoblacklisted by cluebringer.
I maillog I can find:

 Recipient address rejected: Greylisting in effect, sending server blacklisted;

How can I prevent whitelisted user to be catched on auto-blacklist

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: user on whitelist gets auto-blacklisted on cluebringer

Did you add whitelists/blacklists with iRedAdmin-Pro or with phpMyAdmin or Cluebringer webui? Show us the whitelisted sender IPs in your Cluebringer database with SQL command line please (e.g. SELECT * FROM xxx).

3 Reply by misieq

  • misieq
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Re: user on whitelist gets auto-blacklisted on cluebringer

ZhangHuangbin wrote:

Did you add whitelists/blacklists with iRedAdmin-Pro or with phpMyAdmin or Cluebringer webui? Show us the whitelisted sender IPs in your Cluebringer database with SQL command line please (e.g. SELECT * FROM xxx).

 select * from greylisting_whitelist
    -> ;
+----+-------------------------+----------+----------+
| ID | Source                  | Comment  | Disabled |
+----+-------------------------+----------+----------+
|  1 | SenderIP:46.248.160.228 |       |        1 |
|  2 | SenderIP:213.192.71.227 |       |        1 |
|  3 | SenderIP:213.192.71.228 |       |        1 |
|  4 | SenderIP:213.192.71.229 |       |        1 |
+----+-------------------------+----------+----------+
 select * from checkhelo_whitelist;
+----+-------------------------+----------+----------+
| ID | Source                  | Comment  | Disabled |
+----+-------------------------+----------+----------+
|  1 | SenderIP:213.192.71.227 |        |        1 |
|  2 | SenderIP:213.192.71.228 |        |        1 |
|  3 | SenderIP:213.192.71.229 |        |        1 |
|  4 | SenderIP:46.248.160.228 |        |        1 |
+----+-------------------------+----------+----------+
4 rows in set (0.04 sec)

I've added it via cluebringer webui.
I can only add host there. The whole 24bit network gets auto-blacklisted.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: user on whitelist gets auto-blacklisted on cluebringer

Obviously, you forgot to enable these blacklist records (Disabled=1). This is default setting if you add records with Cluebringer webui, so please enable them manually and try again.

5 Reply by misieq

  • misieq
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Re: user on whitelist gets auto-blacklisted on cluebringer

Thanks,
I thought that disabled means disabled form checking/greylisting.

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: user on whitelist gets auto-blacklisted on cluebringer

So does it work if you set 'Disabled=0'?