1 Topic by thuyennguyen.dds

  • thuyennguyen.dds
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  • Registered: 2014-06-03
  • Posts: 14

Topic: Problem with receive email

==== Required information ====
- iRedMail version: 0.8.2
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Ubuntu 12.04
- Related log if you're reporting an issue:
====
I had problem with receive email from one domain today. I can send and receive emails from other domains such as yahoo, gmail but I can not receive email from one domain.
In the log file I show these information :
postfix/smtpd :timeout after DATA (4150 bytes ) from mail.xxxx.com (63.x.x.52)
postfix/smtpd :disconnect mail  from mail.xxxx.com (63.x.x.52)

Anyone who had this problem, please show me how to fix it.
Thanks and warm regards,

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Posts: 30,770

Re: Problem with receive email

Do you always have problem to receive email from this domain? Or it suddenly happened?

3 Reply by thuyennguyen.dds

  • thuyennguyen.dds
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  • Posts: 14

Re: Problem with receive email

Dear Zhang,
Problem has just happened tonight, just with that domain.We do not have this problem earlier.

ZhangHuangbin wrote:

Do you always have problem to receive email from this domain? Or it suddenly happened?

4 Reply by thuyennguyen.dds

  • thuyennguyen.dds
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Re: Problem with receive email

Dear Zhang,

I just confirm with users from that domain, they also could not receive our emails. So the problem is could not send and receive emails to that domain cause by a time out problem.

5 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Problem with receive email

*) Did you change any Postfix settings? Default Postfix settings should be just fine, no idea why it happened suddenly.
*) Did mail administrator of that domain change any MTA settings?