1 Topic by markphilipdeguzman

  • markphilipdeguzman
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  • Registered: 2014-05-10
  • Posts: 2

Topic: Email goes always to spam

==== Required information ====
- iRedMail version: v0.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Ubuntu 12.04 LTS
- Related log if you're reporting an issue:
====

Hi, I'm new using this iRedMail and i know it is a good mail server, i'm having a problem about my emails because i notice that when i'm sending emails to my client the email goes always to spam.. is there any tweak or tutorials on how to fix this.

Thanks in advance

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Email goes always to spam

Do you have correct A/MX record in DNS? And SPF and DKIM records in DNS?

3 Reply by markphilipdeguzman

  • markphilipdeguzman
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  • Registered: 2014-05-10
  • Posts: 2

Re: Email goes always to spam

Hi Zhang, Thanks for your reply... I'm just new in this mailing server set up and i'm only using the free iRedMail. can you explain to me what should i do..

Thanks smile

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Posts: 30,770

Re: Email goes always to spam

markphilipdeguzman wrote:

I'm just new in this mailing server set up and i'm only using the free iRedMail.

We have only one edition of iRedMail, it's free and open source, it's the one you're running.

markphilipdeguzman  wrote:

can you explain to me what should i do..

It's better to ask support from your DNS provider about how to add A/MX records in DNS.

About SPF and DKIM dns records, please refer to our tutorials:

- SPF: https://code.google.com/p/iredmail/wiki/DNS_SPF
- DKIM: https://code.google.com/p/iredmail/wiki/DNS_DKIM