Topic: Incoming email from verizon.net blocked
======== Required information ====
- iRedMail version: 0.8.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6.4
- Related log if you're reporting an issue:
Clients have reported that email from verizon.net email addresses is being blocked:
Your message cannot be delivered to the following recipients:
Recipient address: firstname.lastname@example.org
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;554 5.7.1 <vms173005pub.verizon.net>: Helo command rejected: Go away, bad guy
Remote system: dns;iredmail.server (TCP|220.127.116.11|45192|iredmail.server.ip.address|25) (iredmail.server.helo ESMTP Postfix)
This would appear to be because of this line in /etc/postfix/helo_access.pcre:
/verizon\.net$/ REJECT Go away, bad guy
I know I can comment this line out to allow this mail through. However, I'd like to understand why mail servers using verizon.net in the HELO command are blocked. Assuming that vms173005pub.verizon.net is a legitimate Verizon SMTP server delivering legitimate email (unfortunately I can't find a list of these somewhere), is the inclusion of verizon.net in "helo_access.pcre" perhaps outdated?
- Urgent issue? Pay iRedMail developer to solve it remotely at $39.