Topic: Roundcube webmail error - no connection to storage server
==== Required information ====
- iRedMail version: 0.8.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Ubuntu 12.04 64bit
- Related log if you're reporting an issue:
I have set up iRedMail 0.8.3 recently, and generally, it is working well.
Sporadically, some e-mail users are getting an error when attempting to log into their e-mail account with the Roundcube webmail:
No connection to storage server.
I searched for this issue in Roundcube forum and the only possibly useful information was that you should set "ssl=yes" in the dovecot configuration file.
I don't know if that is a proper solution as it seems entirely disrelated. it also does not work for me, because I had to set ssl=yes and disable_plaintext_auth=no in order to accomodate older Microsoft Outlook clients which don't understand STARTTLS for POP accounts.
This is the only modification I made on the mail server config files after install.
Yet it normally works, just sometimes a user gets this message. I am not sure where to look to locate this error.