1

Topic: New install - Ubuntu - Can send mail - cannot receive except locally

==== Required information ====
- iRedMail version: 0.8.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Linux/BSD distribution name and version: Ubuntu 12.04.1 LTS
- Related log if you're reporting an issue:
====

I can send mail (after disabling clamav, and other mail scanners) but cannot receive mail.

i am able to receive mail locally though. like if i send an email to postmaster@thesecond.org from postmaster@thesecond.org it works. Nothing showing in log file about incoming emails being rejected.

I have been trying fix this for 3 days, and 2 server wipes and fresh installs later. sad

2

Re: New install - Ubuntu - Can send mail - cannot receive except locally

how to configure MS-outlook 2007 through ldap address book. kindly suggest me . we are using LDAP Pro life time subscription.
and how to change ldap passwd.

Regards.
Manoj

3

Re: New install - Ubuntu - Can send mail - cannot receive except locally

we are using centos 5.7 & 64 bit.

4

Re: New install - Ubuntu - Can send mail - cannot receive except locally

Kryptonit3 wrote:

==== Required information ====
- iRedMail version: 0.8.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Linux/BSD distribution name and version: Ubuntu 12.04.1 LTS
- Related log if you're reporting an issue:
====

I can send mail (after disabling clamav, and other mail scanners) but cannot receive mail.

i am able to receive mail locally though. like if i send an email to postmaster@thesecond.org from postmaster@thesecond.org it works. Nothing showing in log file about incoming emails being rejected.

I have been trying fix this for 3 days, and 2 server wipes and fresh installs later. sad

Did you add MX record in your DNS?

5

Re: New install - Ubuntu - Can send mail - cannot receive except locally

jarod wrote:

Did you add MX record in your DNS?

(these are public IP's - firewall isnt an issue)
Primary Server: thesecond.org 192.34.59.163
Mail Server: mail.thesecond.org 192.34.62.191

Godaddy Setup

http://i50.tinypic.com/11iio1y.jpg

/etc/postfix/main.cf

# See /usr/share/postfix/main.cf.dist for a commented, more complete version


# Debian specific:  Specifying a file name will cause the first
# line of that file to be used as the name.  The Debian default
# is /etc/mailname.
#myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

readme_directory = no

# TLS parameters
# smtpd_tls_cert_file = /etc/ssl/certs/iRedMail_CA.pem
# smtpd_tls_key_file = /etc/ssl/private/iRedMail.key

smtpd_tls_key_file = /etc/ssl/my/mail.thesecond.org.key
smtpd_tls_cert_file = /etc/ssl/my/mail.thesecond.org.crt
smtpd_tls_CAfile = /etc/ssl/my/gd_bundle.crt

smtpd_use_tls=yes
smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.

myhostname = mail.thesecond.org
alias_maps = hash:/etc/postfix/aliases
alias_database = hash:/etc/postfix/aliases
myorigin = mail.thesecond.org
mydestination = $myhostname, localhost, localhost.localdomain, localhost.$myhostname
relayhost = 
mynetworks = 127.0.0.0/8
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
inet_protocols = ipv4
virtual_alias_domains = 
mydomain = thesecond.org
mynetworks_style = subnet
smtpd_data_restrictions = reject_unauth_pipelining
smtpd_reject_unlisted_recipient = yes
smtpd_reject_unlisted_sender = yes
smtpd_sender_restrictions = permit_mynetworks, reject_sender_login_mismatch, permit_sasl_authenticated
delay_warning_time = 0h
maximal_queue_lifetime = 1d
bounce_queue_lifetime = 1d
proxy_read_maps = $canonical_maps $lmtp_generic_maps $local_recipient_maps $mydestination $mynetworks $recipient_bcc_maps $recipient_canonical_maps $relay_domains $relay_recipient_maps $relocated_maps $sender_bcc_maps $sender_canonical_maps $smtp_generic_maps $smtpd_sender_login_maps $transport_maps $virtual_alias_domains $virtual_alias_maps $virtual_mailbox_domains $virtual_mailbox_maps $smtpd_sender_restrictions
smtp_data_init_timeout = 240s
smtp_data_xfer_timeout = 600s
smtpd_helo_required = yes
smtpd_helo_restrictions = permit_mynetworks,permit_sasl_authenticated, check_helo_access pcre:/etc/postfix/helo_access.pcre
queue_run_delay = 300s
minimal_backoff_time = 300s
maximal_backoff_time = 4000s
enable_original_recipient = no
disable_vrfy_command = yes
home_mailbox = Maildir/
allow_min_user = no
message_size_limit = 15728640
virtual_minimum_uid = 1000
virtual_uid_maps = static:1000
virtual_gid_maps = static:1000
virtual_mailbox_base = /var/vmail
transport_maps = proxy:mysql:/etc/postfix/mysql/transport_maps_user.cf, proxy:mysql:/etc/postfix/mysql/transport_maps_domain.cf
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql/virtual_mailbox_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql/virtual_mailbox_maps.cf
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql/virtual_alias_maps.cf, proxy:mysql:/etc/postfix/mysql/domain_alias_maps.cf, proxy:mysql:/etc/postfix/mysql/catchall_maps.cf, proxy:mysql:/etc/postfix/mysql/domain_alias_catchall_maps.cf
sender_bcc_maps = proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_user.cf, proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_domain.cf
recipient_bcc_maps = proxy:mysql:/etc/postfix/mysql/recipient_bcc_maps_user.cf, proxy:mysql:/etc/postfix/mysql/recipient_bcc_maps_domain.cf
relay_domains = $mydestination, proxy:mysql:/etc/postfix/mysql/relay_domains.cf
smtpd_sender_login_maps = proxy:mysql:/etc/postfix/mysql/sender_login_maps.cf
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain = 
broken_sasl_auth_clients = yes
smtpd_sasl_security_options = noanonymous
smtpd_sasl_authenticated_header = no
smtpd_recipient_restrictions = reject_unknown_sender_domain, reject_unknown_recipient_domain, reject_non_fqdn_sender, reject_non_fqdn_recipient, reject_unlisted_recipient, check_policy_service inet:127.0.0.1:7777, check_policy_service inet:127.0.0.1:10031, permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination, reject_non_fqdn_helo_hostname, reject_invalid_helo_hostname
smtpd_end_of_data_restrictions = check_policy_service inet:127.0.0.1:10031
smtpd_tls_security_level = may
smtpd_tls_loglevel = 0
# smtpd_tls_CAfile = /etc/ssl/certs/iRedMail_CA.pem
tls_random_source = dev:/dev/urandom
mailbox_command = /usr/lib/dovecot/deliver
virtual_transport = dovecot
dovecot_destination_recipient_limit = 1
smtpd_sasl_type = dovecot
smtpd_sasl_path = ./dovecot-auth
# content_filter = smtp-amavis:[127.0.0.1]:10024
# smtp-amavis_destination_recipient_limit = 1
header_checks = pcre:/etc/postfix/header_checks.pcre

/etc/postfix/master.cf

#
# Postfix master process configuration file.  For details on the format
# of the file, see the master(5) manual page (command: "man 5 master").
#
# Do not forget to execute "postfix reload" after editing this file.
#
# ==========================================================================
# service type  private unpriv  chroot  wakeup  maxproc command + args
#               (yes)   (yes)   (yes)   (never) (100)
# ==========================================================================
smtp      inet  n       -       -       -       -       smtpd
#smtp      inet  n       -       -       -       1       postscreen
#smtpd     pass  -       -       -       -       -       smtpd
#dnsblog   unix  -       -       -       -       0       dnsblog
#tlsproxy  unix  -       -       -       -       0       tlsproxy
#submission inet n       -       -       -       -       smtpd
#  -o syslog_name=postfix/submission
#  -o smtpd_tls_security_level=encrypt
#  -o smtpd_sasl_auth_enable=yes
#  -o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING
smtps     inet  n       -       n       -       -       smtpd
#  -o syslog_name=postfix/smtps
  -o smtpd_tls_wrappermode=yes
  -o smtpd_sasl_auth_enable=yes
  -o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING
#628       inet  n       -       -       -       -       qmqpd
pickup    fifo  n       -       -       60      1       pickup
cleanup   unix  n       -       -       -       0       cleanup
qmgr      fifo  n       -       n       300     1       qmgr
#qmgr     fifo  n       -       n       300     1       oqmgr
tlsmgr    unix  -       -       -       1000?   1       tlsmgr
rewrite   unix  -       -       -       -       -       trivial-rewrite
bounce    unix  -       -       -       -       0       bounce
defer     unix  -       -       -       -       0       bounce
trace     unix  -       -       -       -       0       bounce
verify    unix  -       -       -       -       1       verify
flush     unix  n       -       -       1000?   0       flush
proxymap  unix  -       -       n       -       -       proxymap
proxywrite unix -       -       n       -       1       proxymap
smtp      unix  -       -       -       -       -       smtp
relay     unix  -       -       -       -       -       smtp
#       -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
showq     unix  n       -       -       -       -       showq
error     unix  -       -       -       -       -       error
retry     unix  -       -       -       -       -       error
discard   unix  -       -       -       -       -       discard
local     unix  -       n       n       -       -       local
virtual   unix  -       n       n       -       -       virtual
lmtp      unix  -       -       -       -       -       lmtp
anvil     unix  -       -       -       -       1       anvil
scache    unix  -       -       -       -       1       scache
#
# ====================================================================
# Interfaces to non-Postfix software. Be sure to examine the manual
# pages of the non-Postfix software to find out what options it wants.
#
# Many of the following services use the Postfix pipe(8) delivery
# agent.  See the pipe(8) man page for information about ${recipient}
# and other message envelope options.
# ====================================================================
#
# maildrop. See the Postfix MAILDROP_README file for details.
# Also specify in main.cf: maildrop_destination_recipient_limit=1
#
maildrop  unix  -       n       n       -       -       pipe
  flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient}
#
# ====================================================================
#
# Recent Cyrus versions can use the existing "lmtp" master.cf entry.
#
# Specify in cyrus.conf:
#   lmtp    cmd="lmtpd -a" listen="localhost:lmtp" proto=tcp4
#
# Specify in main.cf one or more of the following:
#  mailbox_transport = lmtp:inet:localhost
#  virtual_transport = lmtp:inet:localhost
#
# ====================================================================
#
# Cyrus 2.1.5 (Amos Gouaux)
# Also specify in main.cf: cyrus_destination_recipient_limit=1
#
#cyrus     unix  -       n       n       -       -       pipe
#  user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user}
#
# ====================================================================
# Old example of delivery via Cyrus.
#
#old-cyrus unix  -       n       n       -       -       pipe
#  flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user}
#
# ====================================================================
#
# See the Postfix UUCP_README file for configuration details.
#
uucp      unix  -       n       n       -       -       pipe
  flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
#
# Other external delivery methods.
#
ifmail    unix  -       n       n       -       -       pipe
  flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp     unix  -       n       n       -       -       pipe
  flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
scalemail-backend unix    -    n    n    -    2    pipe
  flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension}
mailman   unix  -       n       n       -       -       pipe
  flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py
  ${nexthop} ${user}

submission inet n       -       n       -       -       smtpd
  -o smtpd_tls_security_level=encrypt
  -o smtpd_sasl_auth_enable=yes
  -o smtpd_client_restrictions=permit_mynetworks,permit_sasl_authenticated,reject
#  -o content_filter=smtp-amavis:[127.0.0.1]:10026

# Use dovecot deliver program as LDA.
dovecot unix    -       n       n       -       -      pipe
    flags=DRhu user=vmail:vmail argv=/usr/lib/dovecot/deliver -f ${sender} -d ${user}@${domain} -m ${extension}

# smtp-amavis unix -  -   -   -   2  smtp
#    -o smtp_data_done_timeout=1200
#    -o smtp_send_xforward_command=yes
#    -o disable_dns_lookups=yes
#    -o max_use=20

# 127.0.0.1:10025 inet n  -   -   -   -  smtpd
#    -o content_filter=
#    -o local_recipient_maps=
#    -o relay_recipient_maps=
#    -o smtpd_restriction_classes=
#    -o smtpd_delay_reject=no
#    -o smtpd_tls_security_level=none
#    -o smtpd_client_restrictions=permit_mynetworks,reject
#    -o smtpd_helo_restrictions=
#    -o smtpd_sender_restrictions=
#    -o smtpd_recipient_restrictions=permit_mynetworks,reject
#    -o smtpd_end_of_data_restrictions=
#    -o mynetworks_style=host
#    -o mynetworks=127.0.0.0/8
#    -o strict_rfc821_envelopes=yes
#    -o smtpd_error_sleep_time=0
#    -o smtpd_soft_error_limit=1001
#    -o smtpd_hard_error_limit=1000
#    -o smtpd_client_connection_count_limit=0
#    -o smtpd_client_connection_rate_limit=0
#    -o receive_override_options=no_header_body_checks,no_unknown_recipient_checks,no_address_mappings

/etc/dovecot/dovecot.conf

# Listen addresses.
#   - '*' means all available IPv4 addresses.
#   - '[::]' means all available IPv6 addresses.
# Listen on all available addresses by default
listen = *

#base_dir = /var/run/dovecot

# Enabled mail protocols.
protocols = pop3 imap sieve pop3s imaps

# User/group who owns the message files:
mail_uid = 1000
mail_gid = 1000

# Assign uid to virtual users.
first_valid_uid = 1000
last_valid_uid = 1000

# Logging. Reference: http://wiki2.dovecot.org/Logging
log_path = /var/log/dovecot.log
mail_debug = no
auth_verbose = no
auth_debug = no
auth_debug_passwords = no
# Possible values: no, plain, sha1.
auth_verbose_passwords = no

# SSL: Global settings.
# Refer to wiki site for per protocol, ip, server name SSL settings:
# http://wiki2.dovecot.org/SSL/DovecotConfiguration
ssl = required
verbose_ssl = no
# ssl_cert = </etc/ssl/certs/iRedMail_CA.pem
# ssl_key = </etc/ssl/private/iRedMail.key

ssl_key_file = /etc/ssl/my/mail.thesecond.org.key
ssl_cert_file = /etc/ssl/my/mail.thesecond.org.crt
ssl_ca_file = /etc/ssl/my/gd_bundle.crt

# With disable_plaintext_auth=yes AND ssl=required, STARTTLS is mandatory.
# Set disable_plaintext_auth=no AND ssl=yes to allow plain password transmitted
# insecurely.
disable_plaintext_auth = yes
# Allow plain text password per IP address/net
#remote 192.168.0.0/24 {
#   disable_plaintext_auth = no
#}

# Mail location and mailbox format.
mail_location = maildir:/%Lh/Maildir/:INDEX=/%Lh/Maildir/

# Authentication related settings.
# Append this domain name if client gives empty realm.
auth_default_realm = 

# Authentication mechanisms.
auth_mechanisms = PLAIN LOGIN

service auth {
    unix_listener /var/spool/postfix/dovecot-auth {
        user = postfix
        group = postfix
        mode = 0666
    }
    unix_listener auth-master {
        user = vmail
        group = vmail
        mode = 0666
    }
    unix_listener auth-userdb {
        user = vmail
        group = vmail
        mode = 0660
    }
}

# Virtual mail accounts.
userdb {
    args = /etc/dovecot/dovecot-mysql.conf
    driver = sql
}
passdb {
    args = /etc/dovecot/dovecot-mysql.conf
    driver = sql
}

plugin {
    auth_socket_path = /var/run/dovecot/auth-master

    quota = dict:user::proxy::quotadict
    quota_rule = *:storage=1G
    #quota_rule2 = *:messages=0
    #quota_rule3 = Trash:storage=1G
    #quota_rule4 = Junk:ignore

    # Quota warning.
    # If user suddenly receives a huge mail and the quota jumps from
    # 85% to 95%, only the 95% script is executed.
    quota_warning = storage=85%% quota-warning 85 %u
    quota_warning2 = storage=90%% quota-warning 90 %u
    quota_warning3 = storage=95%% quota-warning 95 %u

    # Plugin: autocreate. Create and subscribe to default IMAP folders.
    autocreate = INBOX
    autocreate2 = Sent
    autocreate3 = Trash
    autocreate4 = Drafts
    autocreate5 = Junk
    autosubscribe = INBOX
    autosubscribe2 = Sent
    autosubscribe3 = Trash
    autosubscribe4 = Drafts
    autosubscribe5 = Junk

    # Plugin: expire.
    expire = Trash 7 Trash/* 7 Junk 30
    expire_dict = proxy::expire

    # ACL and share folder
    acl = vfile
    acl_shared_dict = proxy::acl

    # By default Dovecot doesn't allow using the IMAP "anyone" or
    # "authenticated" identifier, because it would be an easy way to spam
    # other users in the system. If you wish to allow it,
    #acl_anyone = allow

    # Pigeonhole managesieve service.
    # Reference: http://wiki2.dovecot.org/Pigeonhole/Sieve/Configuration
    # Per-user sieve settings.
    sieve_dir = /%Lh/sieve
    sieve = /%Lh/sieve/dovecot.sieve

    # Global sieve settings.
    sieve_global_dir = /var/vmail/sieve
    sieve_global_path = /var/vmail/sieve/dovecot.sieve
    #sieve_before =
    #sieve_after =
}

service quota-warning {
    executable = script /usr/local/bin/dovecot-quota-warning.sh
    unix_listener quota-warning {
        user = vmail
        group = vmail
        mode = 0660
    }
}

service dict {
    unix_listener dict {
        mode = 0660
        user = vmail
        group = vmail
    }
}

dict {
    expire = db:/var/lib/dovecot/expire/expire.db
    quotadict = mysql:/etc/dovecot/dovecot-used-quota.conf
    acl = mysql:/etc/dovecot/dovecot-share-folder.conf
}

protocol lda {
    # Reference: http://wiki2.dovecot.org/LDA
    mail_plugins = quota sieve autocreate
    auth_socket_path = /var/run/dovecot/auth-master
    log_path = /var/log/sieve.log
    lda_mailbox_autocreate = yes
    postmaster_address = root
}
protocol imap {
    imap_client_workarounds = tb-extra-mailbox-sep
    mail_plugins = quota imap_quota autocreate
}
protocol pop3 {
    mail_plugins = quota
    pop3_client_workarounds = outlook-no-nuls oe-ns-eoh
    pop3_uidl_format = %08Xu%08Xv
}

namespace {
    type = private
    separator = /
    prefix =
    #location defaults to mail_location.
    inbox = yes
}

namespace {
    type = shared
    separator = /
    prefix = Shared/%%u/
    location = maildir:/%%Lh/Maildir/:INDEX=/%%Lh/Maildir/Shared/%%u
    # this namespace should handle its own subscriptions or not.
    subscriptions = yes
    list = children
}

# Public mailboxes.
# Refer to Dovecot wiki page for more details:
# http://wiki2.dovecot.org/SharedMailboxes/Public
#namespace {
#    type = public
#    separator = /
#    prefix = Public/
#
#    # CONTROL=: Mark this public folder as read-only mailbox
#    # INDEX=: Per-user \Seen flag
#    location = maildir:/var/vmail/public/:CONTROL=~/Maildir/public:INDEX=~/Maildir/public
#
#    # Allow users to subscribe to the public folders.
#    subscriptions = yes
#}

6 (edited by jarod 2013-01-24 05:09:58)

Re: New install - Ubuntu - Can send mail - cannot receive except locally

Your DNS settings seemed to be correct.
Check once again your mail server logs. I think that it's working now.
I successfully sent email to postmaster@thesecond.org from mine.

See the log:
postfix/smtp[29426]: B3E3F1A21A57: to=<postmaster@thesecond.org>, relay=mail.thesecond.org[192.34.62.191]:25, delay=2.1, delays=0.14/0.01/0.32/1.6, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 9C39060D23)

Also I advise to use following service http://www.intodns.com/. Here you can check your dns records to find out where the problem is ( if the problem related to dns wink).

7 (edited by Kryptonit3 2013-01-24 06:46:16)

Re: New install - Ubuntu - Can send mail - cannot receive except locally

yes, if you refer to the image in my post my MX records 'were'

10 @ mail
10 mail mail

i changed them to

10 @ mail.thesecond.org
10 mail mail.thesecond.org

and it works now.

Now i need to figure out how to setup reverse DNS on godaddy and my server properly because until i do that, gmail and yahoo keep sending my emails to the spam folder.

Ive been using this tool to check

http://www.debouncer.com/reverse-dns-check

any ideas? :\

8

Re: New install - Ubuntu - Can send mail - cannot receive except locally

To add PTR record you need to contact the your ISP provider (owner of 192.34.62.191) and ask him.

9

Re: New install - Ubuntu - Can send mail - cannot receive except locally

reverse dns is good now smile

10

Re: New install - Ubuntu - Can send mail - cannot receive except locally

Good to know that.