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Topic: One user can't log into Roundcube

==== Required information ====
- iRedMail version: 0.7.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 5.6
- Related log if you're reporting an issue:
====
Trying and failing to see why this is happening.  One user can't log into Roundcube.  He can log in using Outlook POP3 just fine.  I tried with his login information, which I believe to be correct, and it just fails.  Here's a log snippet (identifying information replaced with "xxx":

Oct  8 11:23:45 mail2 roundcube: IMAP Error: Login failed for jim@xxx.com from xxx.xxx.xxx.xxx. AUTHENTICATE PLAIN: Authentication failed. in /var/www/roundcubemail-0.5.4/program/include/rcube_imap.php on line 192 (POST /mail/?_task=login&_action=login)

Seems pretty straightforward, except that the login information is correct.  Ideas?

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Re: One user can't log into Roundcube

Please turn on debug mode in Dovecot to see why it happened.
Reference: http://www.iredmail.org/wiki/index.php? … In.Dovecot